77JL Privacy policy — Your Information Your Safety Matters
This page explains how information provided while using 77JL may be collected, used, and protected. We aim to handle account and transaction details responsibly and in line with the privacy practices applicable to the platform.
By accessing 77JL, you acknowledge this Privacy Policy. If you have questions about account privacy or data protection, please contact us Contact support through the official help centrethrough the official support channel.
Your To Protect Your Privacy 77JL's Commitment
77JL is more than a gaming platform; it is also a service that depends on user trust. We treat information connected with your account, access activity, and transactions with care and use it only for legitimate platform, support, security, and compliance purposes.
Secure Data Encryption
Information sent through 77JL may be protected with SSL/TLS encryption and other security controls. This helps safeguard details exchanged during activities such as signing in, managing an account, and handling payment-related requests. Users should also protect their passwords and avoid sharing account credentials.
Limited Third-Party Disclosure
77JL does not present personal information as a product for advertisers. Information may be accessed only where necessary for platform operations, account assistance, security checks, legal obligations, or other purposes described in the applicable terms. Any payment or service conditions remain subject to current platform requirements.
Protected Server Environment
Platform information is maintained within a controlled digital environment with security monitoring and operational safeguards. Security measures may be reviewed and improved as part of ongoing efforts to protect account and transaction data.
KYC Verification Privacy
If identity information is requested for account verification, it should be submitted only through the official 77JL process. Such details are handled for verification, security, and compliance purposes, subject to applicable requirements, retention periods, and the current terms of service.
Protection Against Online Threats
77JL may use technical safeguards such as access controls, monitoring, firewall protection, and threat detection to identify unusual activity. Where suspicious behaviour is detected, additional checks or account measures may be applied to protect users and the platform.
You Stay in Control
You may ask to review or correct relevant account information, and you may request deletion where applicable. Requests may require account verification and may be limited by legal, security, transaction-record, or regulatory obligations.
01 What Information May Be Collected
77JL seeks to collect information reasonably needed to operate the platform, support accounts, process relevant requests, maintain security, and meet applicable compliance requirements. The information requested may vary by service and current platform terms; unnecessary details should not be submitted.
Information collected during registration
- Full name and date of birth
- Mobile number used for account verification and supported payment services
- Email address, where applicable
- Password stored in hashed and encrypted form
- Province or region of residence
Information collected for KYC verification
- Valid government-issued identification details
- Birth certificate, where required for verification
- Selfie or liveness-check image
Information collected automatically
- IP address and device details
- Browser type and operating system
- Time spent on the platform and pages viewed
- Transaction history and gaming activity logs
- Cookie and session information
77JL does not collect your bank card number, PIN, or mobile banking password. Deposits and withdrawals are processed through payment gateways, and sensitive payment credentials remain with the relevant gateway provider.
02 How your information is used
77JL uses the information it collects for the purposes listed below. We do not use your personal data beyond these stated purposes. Visit 77JL to access the platform and review the latest account and privacy information.
| Information category | Purpose of use |
|---|---|
| Personal identity details | Creating your account, completing KYC checks, and confirming customer identity |
| Mobile number | OTP verification, transaction updates, and customer support communication |
| Transaction data | Processing payments, monitoring account balances, and detecting suspected fraud |
| Gaming activity | Supporting fair play and monitoring responsible gaming behaviour |
| Device and IP information | Security checks and detection of unauthorised or duplicate accounts |
| Cookie data | Managing sessions and improving the user experience |
77JL may review gaming activity to improve the platform and support responsible gaming. If account activity suggests that a player may be experiencing difficulty controlling their play, our support team may provide appropriate assistance and guidance.
Marketing communications 77JL may send promotional messages to your mobile number. You can opt out at any time by contacting the support team, and we will process your request as soon as reasonably possible.
04 How Information Is Protected
77JL applies industry-standard security practices to help protect user information. Our safeguards are reviewed and updated as security risks and technology change.
- Transport Layer Security (TLS): Data sent between your browser and 77JL servers is protected using encrypted communication where supported by the relevant service.
- Data encryption: Sensitive information stored in our systems is protected with access controls and encryption measures appropriate to the nature of the data.
- Two-step verification: Certain account and registration processes may require one-time password verification to help confirm the user's identity.
- Firewall and network protection: 77JL maintains protective measures designed to reduce the risk of unauthorised access and cyberattacks.
- Security reviews: Security controls may be reviewed periodically to identify weaknesses and support ongoing improvements.
- Staff awareness and training: Team members who handle user information receive guidance on privacy, confidentiality, and secure data handling.
- Incident response: 77JL maintains response procedures for investigating and addressing suspected security incidents as promptly as reasonably possible.
Your responsibility: We take reasonable steps to protect information, but you must also choose a strong password, keep it private, and avoid sharing account credentials with anyone.
05 Cookie Policy
77JL may use cookies to support website and app functions, help maintain account sessions, and improve the experience for Philippine users. Cookies are small text files saved on your device by your browser.
Cookie categories we may use:
- Essential cookies: These cookies help maintain your login session and support essential security functions. Without them, some platform features may not work properly.
- Performance cookies: These cookies help us understand which pages and features are used most often so the platform can be improved.
- Functionality cookies: These cookies remember selected preferences, such as language or other display settings, to make future visits more convenient.
- Security cookies: These cookies may help identify suspicious activity, automated behaviour, or potentially harmful bot traffic.
You can manage cookies through your browser settings. Disabling essential cookies may affect platform features or prevent parts of the service from working correctly. 77JL does not use third-party advertising tracking cookies.
06 Your Privacy Choices
As a 77JL user, you have important rights regarding the personal information connected to your account. We respect these rights and review privacy requests in line with applicable requirements.
- Right to access information: You may ask what personal information 77JL holds about you and how it is used, subject to applicable legal and verification requirements.
- Right to correct your information: You may request corrections if any information is inaccurate or outdated.
- Right to delete your information: After closing your account, you may ask us to delete your personal information, except where retention is required by law.
- Right to restrict the use of your information: You may ask us to stop using your information for specific purposes.
- Right to opt out of marketing: You may request to stop receiving promotional messages at any time.
- Right to lodge a complaint: If you believe this privacy policy has been breached, you have the right to raise a concern with our support team.
To exercise any of these rights, Contact support through the official help centreplease use the email address provided through the official support channel or contact us via live chat. Requests are generally processed within 72 hours.
Certain information must be retained for a set period to meet legal requirements. For example, transaction records may need to be kept for five years under applicable financial regulations.
07 How Long Information Is Kept
77JL keeps your information only for as long as it is reasonably needed. Once the relevant purpose has been completed, or when a valid deletion request is made, the information is securely erased where legally permitted.
| Information category | Retention period | Reason |
|---|---|---|
| Account information | While your account remains active | To operate the service |
| Transaction records | 5 years | Financial regulations |
| KYC documents | 30 days after verification is completed | To confirm verification |
| Gaming logs | 2 years | Dispute resolution |
| Support conversations | 1 year | To improve service quality |
| Cookie data | Until the session ends or for 30 days | Session management |
When the stated retention period ends, information is securely deleted or anonymised through appropriate measures. We do not keep personal data longer than necessary.
08 Protecting Minors
77JL is strictly intended for adults aged 21 and above. We do not knowingly collect information from minors or permit them to use the platform.
- Age verification is required during registration.
- Age is also checked as part of the KYC process.
- Accounts may be suspended immediately where there is a reasonable concern about a user's age.
- If we identify information linked to a person below the permitted age, we will take appropriate steps to remove it in line with applicable requirements.
If you believe that a person below the permitted age is using 77JL, please contact our support team through the available channel Contact support through the official help centreas soon as possible. We will review the concern and take appropriate action.
For parents and guardians: Parents and guardians should consider using parental-control tools to help prevent children from accessing the platform. 77JL supports responsible gaming for adults aged 21 and above.
09 Privacy Policy Updates
77JL may revise this Privacy Policy when necessary to reflect changes in its services, legal requirements, or data-handling practices. Where an important update is made, we will provide notice through the platform or another available contact method.
- A clear notice may be displayed on the platform.
- Where appropriate, notification may be sent to the mobile number linked to your account.
- We will aim to provide notice before a material change takes effect, subject to applicable requirements and the current policy terms.
Continuing to use the platform after an updated policy takes effect may indicate acceptance of the revised terms. The effective date of each update should be checked at the top of this page.
This Privacy Policy was last updated January 2025 and the applicable date is shown below.
10 Contact Support
For questions, complaints, or requests about this Privacy Policy, please contact 77JL support. Requests will be reviewed according to the applicable privacy requirements and current platform procedures.
Available 24/7
Response timing may vary by request type and current support availability.
